Terms and Conditions
Welcome to RAEV Mobility!
Introduction
1.1. Welcome to our shared low speed electric vehicle service! By using our service, you agree to comply with the following terms and conditions. Please read them carefully before using the service.
1.2. These terms and conditions apply to your use of our service, as well as any vehicles made available by us, our affiliates, or our partners. This includes but is not limited to low speed electric vehicles, bikes, scooters, and car rentals.
Definitions
2.1. "We", "us", "our" refer to RAEV, the company providing the shared low speed electric vehicle service, as well as any affiliates or partners who make vehicles available for use through our service.
2.2. "Service" refers to the shared low speed electric vehicle service provided by us, as well as any other micro mobility or car rental services made available through our platform.
2.3. "Vehicle" refers to any mode of transportation made available for use through our service, including but not limited to low speed electric vehicles, bikes, scooters, and car rentals.
2.4. "User", "you", "your" refer to the individual who is using our service.
User Eligibility
3.1. In order to use our service, you must be at least 18 years of age and hold a valid driver's license or appropriate certification for the mode of transportation you intend to use. By using our service, you represent and warrant that you meet these eligibility requirements.
Vehicle Use
4.1. You may use our vehicles for personal use only. You may not use the vehicle for commercial purposes, including but not limited to ride-sharing or delivery services, unless explicitly authorized by us or our partners.
4.2. You may not smoke or consume alcohol while using the vehicle. You must also use the vehicle in accordance with any instructions or guidelines provided by us or our partners.
4.3. If you are using a car rental, you must comply with all applicable traffic laws, including speed limits and parking regulations. You must also use the car in accordance with any instructions or guidelines provided by the car rental company.
4.4. If you are using a bike or scooter, you must follow all applicable laws and regulations governing the use of bicycles and scooters, including wearing appropriate safety gear and following local traffic laws.
4.5. If you are using a low speed electric vehicle made available through our service, you must unlock the vehicle using the mobile app and scan the QR code provided on the vehicle. You must then follow all applicable laws and regulations governing the use of low speed electric vehicles, including wearing appropriate safety gear and following local traffic laws.
Vehicle Operation
5.1. You are responsible for operating the vehicle in a safe and lawful manner. You must comply with all applicable traffic laws, including speed limits and parking regulations. You must also use the vehicle in accordance with any instructions or guidelines provided by us or our partners.
5.2. You are responsible for ensuring that the vehicle is in good working condition before each use. If you notice any damage or malfunctions, you must report them to us or our partners immediately.
5.3. You are responsible for any damage to the vehicle that occurs during your use, unless it is caused by our or our partners' own negligence or willful misconduct.
Reservation and Use Fees
6.1. You will be charged a reservation fee for each use of the vehicle, as well as a fee for each minute of use. The fees will be clearly stated in the app or on our website and are subject to change at any time
